Framework Agreements


Devon has one of the highest proportions of older people among its population and the trend is forecast to grow.  By 2031 over a quarter of Devon’s population will be aged 65 years and above.
This is to be celebrated, but with it comes the challenge to ensure that help is available to those that most need it, where and when they want it, to help them maintain a good quality of life and to live, with dignity, and as independently as possible.
We are changing the way that we help people in their own homes and in their local communities so that we respond to their needs and offer flexibility, choice and control over their care, whilst linking up with support from families, neighbours and others.
Personal Budgets and Direct Payments extend that choice and control, and we are making them even simpler to use.
The social care system must give people personalised, high quality and safe services that are value for money and that are available wherever they live but, too often, there is little or no choice of provider.
Devon works closely with an extensive network of independent care providers to arrange the services needed by people who are eligible for our support.
The market has grown considerably in recent years and a large volume of care that the Council once provided has been transferred to the independent sector. The proportion of personal care hours purchased from the independent sector has risen steadily, from 77% in 2008 to 95% in 2011.
This has brought great opportunities as we look to the independent sector to provide innovative, cost effective and responsive services.
To keep pace with growing demand and changing expectations we are changing the way we arrange and deliver services. We look forward to working even closer with care providers to use their valuable expertise and experience to help us design care services that can meet Devon’s changing needs.

For further information please go to Frequently Asked Questions image - PDF icon (59KB - pdf help).

Ian Hobbs
Senior Manager – Commissioning
Devon County Council

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(from Ian Hobbs - Senior Manager Social Care Commissioning)

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Key Publications / Downloads

A Vision for Adult Social Care

Working in a consortium image - PDF icon (334KB - pdf help) - A guide for third sector organisations involved in public service delivery

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