Social Care & Health

Factsheets, Leaflets & DVDs



factsheet header

Making our public information current and accessible

We have changed the way we provide some of our public information. Our customers have told us that it is more important for them to have the most current facts available to download and print, as and when they need, rather than relying on supplies of printed leaflets that soon become inaccurate.

We have also made available DVDs of some of our latest projects which you can watch on line.

Leaflets

Our main leaflets are still available as printed leaflets, these are:

Other formats available
Social Care for Adults image - PDF icon (1.94MB - pdf help)

Large Print image - PDF icon (277KB - pdf help)

Easy Read image - PDF icon (340KB - pdf help) (in colour)

Easy Read image - PDF icon (1.03MB - pdf help) (in black & white)

17 other languages

British Sign Language video

Listen online

Compliments, Comments & Complaints image - PDF icon (1.47MB - pdf help)

Large Print image - PDF icon (106KB - pdf help) (includes feedback form)

Easy Read image - PDF icon (1.13MB - pdf help) (in colour )

Easy Read image - PDF icon (437KB - pdf help) (in black & white)

Listen online

Compliments, Comments & Complaints Feedback Form image - PDF icon (94KB - pdf help)

Easy Read image - PDF icon (543KB - pdf help) (in colour)

Easy Read image - PDF icon (2.68MB - pdf help) (in black & white)

Getting the most out of life image - PDF icon (753KB - pdf help)

Large Print image - PDF icon (128KB - pdf help)

Factsheets

The most current versions of our Factsheets are made available on this webpage, and we are more than happy for these Factsheets to be photocopied and distributed freely, but please ensure that you always use the most up-to-date copy!

Housing & accommodation
Help at home
Help with mobility problems
Safety in the home and personal safety
Services for carers
Applying for or renewing a Blue Badge
Financial support
Other information

These factsheets are also available in

large print format

and

easy read format (including pictures)

but if you require a version of any factsheet in another format or language please contact:

  • Care Direct: 0845 1551 007


Housing & accommodation

Reference    Factsheet                                                                                       Date           
FS2c Fairer Charging Assessments for Supporting People image - PDF icon (159KB - pdf help) 08 Nov 10
FS10a Is a care home right for me? image - PDF icon (84KB - pdf help) 06 Oct 10
FS10b Choosing a care home - what should I ask? image - PDF icon (86KB - pdf help) 06 Oct 10
FS10c I've chosen a care home - what happens next? image - PDF icon (84KB - pdf help) 06 Oct 10
FS10d Paying for short term/respite residential care image - PDF icon (87KB - pdf help) 06 Oct 10
FS10e Paying for long term residential care image - PDF icon (94KB - pdf help) 06 Oct 10
FS21 Supported Living image - PDF icon (91KB - pdf help) 05 Aug 10
FS22 Shared Lives - Adult Placements image - PDF icon (83KB - pdf help) 05 Aug 10
FS23 Devon Home Choice - Social Rented Housing image - PDF icon (156KB - pdf help) 01 Dec 10
FS24 Residential/Nursing Care for Younger Adults with Disabilities image - PDF icon (150KB - pdf help) 09 Dec 10
FS25 Living in my home with support - can I afford it? image - PDF icon (159KB - pdf help) 25 Jan 11

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Help at home

Reference    Factsheet                                                                                       Date           
FS2a Charging for non-residential services (Personal Budgets) image - PDF icon (166KB - pdf help) 09 May 11
FS51 Domiciliary care services and how they are arranged image - PDF icon (94KB - pdf help) 10 Aug 09
FS52 Do you need day services? image - PDF icon (92KB - pdf help) 14 Oct 09
FS55 Help with meals image - PDF icon (156KB - pdf help) 25 May 11
FS56 Getting more out of life - Community Mentoring image - PDF icon (153KB - pdf help) 27 Oct 10
FS57 Monitoring Care Services image - PDF icon (149KB - pdf help) 26 May 11
FS59 Social Care Reablement image - PDF icon (152KB - pdf help) 24 Nov 10
FS79b Adapting your home image - PDF icon (89KB - pdf help) 30 Jul 08
FS299 Moving and handling image - PDF icon (78KB - pdf help) 03 Mar 10

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Help with mobility problems

Reference    Factsheet                                                                                       Date           
FS50a Help with bathing and showering image - PDF icon (86KB - pdf help) 30 Jul 08
FS50b Bathing problems and simple solutions image - PDF icon (88KB - pdf help) 30 Jul 08
FS50c Bathing diagrams appendix image - PDF icon (699KB - pdf help) 30 Jul 08
FS58a Community Equipment Prescriptions image - PDF icon (175KB - pdf help) 01 Mar 11
FS58b Community Equipment Retailers - Exeter & East Devon image - PDF icon (98KB - pdf help) 06 Sept 11
FS58c Community Equipment Retailers - South Devon image - PDF icon (169KB - pdf help) 06 Sept 11
FS58d Community Equipment Retailers - North Devon image - PDF icon (47KB - pdf help) 04 Aug 11
FS79a Equipment to help in your home image - PDF icon (164KB - pdf help) 16 Nov 10
FS299 Moving and handling image - PDF icon (78KB - pdf help) 03 Mar 10
FS405 Where to buy RADAR keys in Devon image - PDF icon (86KB - pdf help) 04 Mar 10

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Safety in the home & personal safety

Reference    Factsheet                                                                                       Date           
FS16b Keeping well and safe at home image - PDF icon (124KB - pdf help) 29 May 09
FS16c Are you safe at home? image - PDF icon (126KB - pdf help) 29 May 09
FS16a Falls are no laughing matter image - PDF icon (119KB - pdf help) 29 May 09
FS11 Guide to Serious Case Reviews image - PDF icon (84KB - pdf help) 21 June 10
FS12 Safeguarding adults from abuse image - PDF icon (163KB - pdf help) 26 July 11
FS14 Mental Capacity Act image - PDF icon (136KB - pdf help) 13 Jan 10
FS104 Deprivation of Liberty Safeguards image - PDF icon (137KB - pdf help) 28 May 09

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Services for carers

Reference    Factsheet                                                                                       Date           
FS600 Helping carers to pursue leisure,education, training and work image - PDF icon (105KB - pdf help) 03 Jul 08
FS601 Carer Assessment guidance notes image - PDF icon (103KB - pdf help) 03 Jul 08
FS602 Take a Break Scheme for carers of adults image - PDF icon (102KB - pdf help) 08 Oct 10
FS603 Short-term breaks in residential or nursing homes image - PDF icon (110KB - pdf help) 12 Apr 10
FS605 Looking after your back - information for carers image - PDF icon (133KB - pdf help) 12 Feb 10

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Applying for or renewing a Blue Badge

Reference    Factsheet                                                                                       Date           
FS9 Blue Badges image - PDF icon (163KB - pdf help) 25 July 11
FS400 Parking for Blue Badge holders image - PDF icon (154KB - pdf help) 13 Oct 10

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Financial support

Reference    Factsheet                                                                                       Date           
FS6 Estimating your Personal Budget image - PDF icon (157KB - pdf help) 07 Mar 11
FS7 Personal Budgets image - PDF icon (138KB - pdf help) 09 Aug 10
FS8 Direct Payments image - PDF icon (87KB - pdf help) 12 Apr 10
FS8b Equipment and Minor Adaptations paid for by a Direct Payment image - PDF icon (82KB - pdf help) 03 Nov 09
FS54 How much we pay for your community-based care image - PDF icon (152KB - pdf help) 27 July 11
FS403 Help to complete DLA forms image - PDF icon (89KB - pdf help) 01 Jul 08
FS501 Attendance Allowance image - PDF icon (150KB - pdf help) 18 Apr 11
FS502 Completing an Attendance Allowance form image - PDF icon (95KB - pdf help) 04 May 07
FS503 Disability Living Allowance image - PDF icon (148KB - pdf help) 18 Apr 11
FS504 Pension Credit image - PDF icon (153KB - pdf help) 14 June 11
FS505 Council Tax image - PDF icon (78KB - pdf help) 19 Nov 08
FS506 Carers Allowance image - PDF icon (152KB - pdf help) 18 Apr 11

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Other information

Reference Factsheet                                                                                              Date            
FS1 Assessment and Fair Access to Care image - PDF icon (90KB - pdf help) 16 Sept 10
FS3 Your information - the records we keep about you image - PDF icon (85KB - pdf help) 01 Sept 10
FS4 Seeing your records image - PDF icon (86KB - pdf help) 07 Sept 10
FS5 Coping with a major personal crisis image - PDF icon (137KB - pdf help) 23 Sept 09
FS13 What is advocacy? image - PDF icon (83KB - pdf help) 21 July 10
FS17 What is a review? image - PDF icon (154KB - pdf help) 01 Nov 10
FS18 Guide to Personal Brokerage image - PDF icon (158KB - pdf help) 01 Nov 10
FS19 Leaving Hospital image - PDF icon (156KB - pdf help) 14 Oct 11
FS27 Planning your support image - PDF icon (1.65MB - pdf help) 14 Apr 11
FS68 Single Assessment Process (SAP) image - PDF icon (38KB - pdf help) 06 Sept 10
FS90 What is a Memory Cafe? image - PDF icon (82KB - pdf help) 25 June 10
FS103 Ethnic monitoring image - PDF icon (82KB - pdf help) 26 Nov 07
FS200 What does a Rehabilitation Officer for Visually Impaired do? image - PDF icon (161KB - pdf help) 23 Aug 11
FS201 What does a Rehabilitation Officer for Hearing Impaired do? image - PDF icon (79KB - pdf help) 04 Feb 08
FS401 What do we mean by Registration? image - PDF icon (86KB - pdf help) 25 June 10

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For information about mental health services, see the full range of printed material available from the Devon Partnership Trust.

Information about learning disability services can be found at www.learningdisabilitydevon.org.uk

We have also created a list of leaflets and factsheets available from external organisations

If you would like any of these publications in a different language contact either of these translation services:

Multilingua at www.multilinguadevon.co.uk
Language Line at www.languageline.co.uk