Assessment, Eligibility, Charges and Direct Payments

Fair Access to Care Services - Policy (Adults)

Devon's Eligibility Criteria for Adult Care Services

1 National and Legal Context

  • Legal Context

2 Local Policy

3 Procedural Guidance

  • Principles of Assessment
  • Prevention
  • Needs and Eligible Needs

4 Practice Guidance

  • The Stages for Contacts
  • Information Giving
  • Complete Referral/Assessment/Review
  • Evaluation of Needs and Risks
  • Completing the Eligibility Criteria Checklist
  • Interpreting the Statements on the Eligibility Criteria Checklist
  • Care Plans
  • Timing of Reviews
  • Service Delivery / Service Refusal
  • Monitoring and Review of the FACS Process
  • Staff Learning Needs
  • Complaints
  • Accountabilities
  • Some important points to remember

5.Background Papers (Mainly for Professionals)

Appendix 1 image - PDF icon (55KB - pdf help) - Eligibility Criteria Checklist
Appendix 2 image - PDF icon (60KB - pdf help) - Relevant Legislation
Appendix 4 image - PDF icon (60KB - pdf help) - Levels of Risk
Appendix 5 image - PDF icon (61KB - pdf help) - Applying the Eligibility Criteria Checklist
Appendix 6 image - PDF icon (65KB - pdf help) - FACS Flowchart

Acknowledgements: Devon Social Services is grateful to all those authorities within the South West Region who shared their information and experience with them. We are also grateful to Adam Payne from Milton Keynes Council for his support and assistance in developing our thinking.