ScoMIS Service Desk Closing at 17:00pm Thursday 7th January 2010 - January 7th, 2010
The ScoMIS Service Desk will be closing at 17:00hrs tonight due to the ongoing weather conditions. We will open at the normal time of 08:00hrs tomorrow although the weather conditions may continue to cause some disruptions and delay the opening time. All ScoMIS Managed Services are fully operational and will continue to be monitored.
Should you need to contact us then please either leave a message on our voicemail or email us at ScoMIS@devon.gov.uk.
We apologise for any inconvenience this may cause.
ScoMIS Service Desk Closing at 15:00pm Wednesday 6th January 2010 due to Weather Conditions - January 6th, 2010
The ScoMIS Service Desk will be closing at 15:00hrs today due to the adverse weather conditions. We will endeavour to open at the normal time of 08:00hrs tomorrow although the weather conditions may continue to cause some disruptions and delay the opening time. All ScoMIS Managed Services are fully operational and will continue to be monitored.
Should you need to contact us then please either leave a message on our voicemail or email us at ScoMIS@devon.gov.uk.
We apologise for any inconvenience this may cause.
ScoMIS Service Desk Closing at 17:00pm on Tuesday 5th January due to Weather Conditions - January 5th, 2010
The ScoMIS Service Desk will be closed at 17:00hrs today due to the adverse weather conditions. We will endeavour to open at the normal time of 08:00hrs tomorrow although the forecast of heavy snow could cause some disruptions and delay the opening time slightly. Should you need to contact us then please either leave a message on our voicemail or email us at ScoMIS@devon.gov.uk.
We apologise for any inconvenience this may cause.
Advice to all Schools - ScoMIS Service Desk Closure - Monday 14 December 2009 at 16:00pm - December 9th, 2009
On Monday 14 December 2009 the ScoMIS Service Desk will close at 16:00 pm. This is to allow for staff development .
All other ScoMIS Managed Services will continue to be avaliable as usual.
Should you still wish to contact ScoMIS during this period you can either phone 01392 385300 and leave a voice message or alternatively email your query to ScoMIS@devon.gov.uk We will endeavour to respond to your query as soon as possible the following day.
Normal Service Desk avaliability will be resumed Tuesday 15 December 2009.
SWGfL Outage in Plymouth - November 30th, 2009
The majority of Schools in the Plymouth Area will be experiencing loss of Internet Connectivity. This is currently being worked on by the SWGfL as an urgent priority. There are 5 Hub sites and 44 Spoke sites affected. The SWGfL have informed us that they will be contacting affected sites directly with an update.
Message from SWGFL Managed Service Web Developer - November 9th, 2009
As part of a project to Shibbolethise the SWGfL Web Server, RM will be undertaking some maintenance work on the web server on Monday, 9th November from 16:00. The work could last for several hours, during which time the server will need to be rebooted several times. During the reboots, the following web sites will be unavailable:
www.swgfl.org.uk
www.gotoourplace.com
www.360esafe.org.uk
training.swgfl.org.uk
All SWGfL-hosted learning resources at content.swgfl.org.uk
The E-Safety Live booking system will be unaffected.
Kind regards,
Richard Boyd
Lead Web Developer SWGfL
URGENT - POWER OUTAGE AT GREAT MOOR HOUSE RESOLVED - November 2nd, 2009
Power has now been restored to the Sowton Industrial Estate inclusive of Great Moor House. This means that the ScoMIS Managed Services of Sims Terminal Server and Sims Learning Gateway are fully operational once more. The ScoMIS Remote Backup service will still be unavaliable until after 12:00 today.
We apologise for the inconvenience this may have caused.
URGENT - POWER OUTAGE AT GREAT MOOR HOUSE - November 2nd, 2009
Mon 2nd Nov 9.30 am
There is currently a major interruption to power supplies at Great Moor House and to the Sowton Industrial Estate where ScoMIS is located. This has resulted in the Sims Terminal Server Managed Service being unavailable. Every effort is being made to resolve the situation and current estimates suggest that services could remain unavailable for a further hour. It would be helpful if phone calls could be restricted to high priority emergencies; it is possible that the phone lines may be affected at some stage.
Further updates will be posted on this website at 10:00am
