Consumer
The European Consumer Centre for Services
A new service from the Trading Standards Institute.
Are you worried about being scammed on holiday?
Want to know your rights as an air travel passenger?
What should you do when your importing a car from Europe to the UK?
The European Consumer Centre for Services (ECCS) provides information on consumer law and your rights when buying goods and services across the European Union, as well as contact details for organisations that could provide practical assistance in the event of a dispute. They offer advice on a range of overseas contracts from travel and tourism to banking and cars.
To find out more and visit the website, click here
The ECCS is a new service that has been set up in line with Article 21 of the EU Services Directive. This came in to force at the end of December 2009 and requires all member states are able to offer information on cross EU trading to consumers when it is requested. Within the UK this information is delivered by the Trading Standards Institute and is funded by the Department for Business Innovation and Skills.
