Provider Engagement Network

Business Continuity

Business Continuity Management is a management process that identifies potential impacts that threaten an organisation and provides a framework for building resilience and the capability for an effective response which safeguards the interests of its key stake holders, reputation, brand and value creating activities (Business Continuity Institute (BCI) & BS 25999).

A business continuity plan is a roadmap for continuing operations under adverse conditions (i.e. interruption from natural or man-made hazards).

Unplanned events can have a devastating effect on small businesses.Crises such as fire, damage to stock, illness of key staff or IT system failure could all make it difficult or even impossible to carry out your normal day-to-day activities. At worst, this could see you losing important customers - and even going out of business altogether. But with good planning you can take steps to minimise the potential impact of a disaster - and ideally prevent it happening in the first place.

On Devon County Council’s Business Continuity pages you can access Business Continuity Templates, Guides and Advice to help you to identify potential risks, make preparations for emergencies and test how your business is likely to cope in a disaster.

Additionally with the recent fuel dispute you may find the Service User Priority Matrix and Fuel Strike Data Capture Form useful to assist you in preparing for future incidents.


HEATWAVE Plan for England 2012