• Do you need help contacting us?
• Do you need some help using this website?
• Did you want to complain or comment about a council service?
• How we use personal data provided via this website

Do you need help contacting us?

This page contains contact details for the County Council's key services.
To make it easier for you to contact us and get access to information and services between 8am and 8pm Monday to Friday and 9am to 1pm Saturday.

CareDirect 0845 155 1007 Information and help for older people, vulnerable adults, and their carers.		Roads & Transport/National Bus Pass 0845 155 1004 Road maintenance, traffic management and parking, streetlights and signs, and public rights of way. National Bus Pass enquiries.
Registrars 0845 155 1002 Births, deaths, and marriages.		Libraries 0845 155 1001 Renewals, enquiries about the library service and your local library.
Disability Information Service 0845 155 1005 Information and help for disabled people and carers including equipment, benefits, and care support.		Schools and Education 0845 155 1019 School admissions School transport Free School meals Devon Music Service
Recycling and Waste 0845 155 1010 Help and advice. For domestic rubbish collection contact your district, city, or borough council.		Children and Families 0845 155 1013 Adoption, Fostering, Family Information Service.
Adult and Community Learning 0845 155 1014 Enrol and pay for a course.		General Enquiries 0845 155 1015 For general enquiries about any County Council service.

If you don't see the service you want or for general enquiries please use the number above:

You can also contact us via:

SMS text - 80011 (please start all messages with the word Devon)
Fax - 0845 155 1003
Textphone - 0845 155 1020

Devon County Council
County Hall
Topsham Road
Exeter
Devon
EX2 4QD

e-mail customer@devon.gov.uk

or Give Feedback

For more information on contact services for Deaf people view our BSL presentation.

Concerned about a child’s safety?

If you are concerned about a child or young person in Devon and want to speak to someone contact our Multi-Agency Safeguarding Hub (MASH) on 0345 155 1071 or email mashsecure@devon.gcsx.gov.uk and give as much information as you can.

Emergencies

For emergencies outside office hours please use the following numbers:

• Social Care out of hours Emergencies – 0845 600 0388

• Highway Emergencies – 01392 383329

• Animal Welfare, Petrol & Explosives Emergencies – 01392 499499

Other useful numbers (A - Z)

The following contact numbers are available during office hours only

Business Helpline (Trading standards advice for businesses)
01392 381381

Consumer Direct (Trading Standards)
08454 04 05 06

Devon Records Office (Historic records)
01392 384253

Job Enquiries (Council)
01392 383034

Structure Plan (Planning policy for Devon)
01392 382094
For local planning issues contact your district, city or borough council.

Traveline
0871 200 2233
For all bus, train and coach information in the South West.

Travelling to County Hall

As part of its commitment to 'Green Travel' the County Council is actively seeking to reduce the number of cars travelling to County Hall. All visitors and staff are requested to consider the alternatives - Our Travelling to County Hall page provides information on alternatives including cycling facilities and bus services as well as nearby accommodation.

Please note: A comprehensive listing of contact details for all County Council services is available through the A-Z listing or search facility. Contact details for your local County Councillor are available in Councillors web pages

Do you need some help using this website?

On the left hand side of every page is a menu which lists the section you are in and the categories within that section. These categories can be clicked on to view information.

To assist you with moving back and forth between the pages there is a "bread crumb" trail at the top of each page - this starts with 'You are in:....' so you can see the path you have followed to reach your destination and use it to revisit previous pages, (or you may prefer to use your web browser's back button or use the alt key + back arrow on your keyboard.)

The information in this website is divided up into 8 main sections:

• Democracy & Community
• Children & Families
• Culture & Tourism
• Economy & Business
• Environment & Planning
• Learning & Schools
• Social Care & Health
• Transport & Roads

There are various ways of finding information on the Devon County Council website - some of them are features with links on each page, others are general techniques which you can use on other websites. check out our finding information page for more guidance

We’ve also brought together a number of resources to help you find your way around this site in our Access Options page

Did you want to complain or comment about a council service?

We are one of the largest local authorities in England. We provide a wide range of services to some 700,000 residents with diverse backgrounds and needs. We aim to provide high quality, effective and efficient services but it is important that you let us know how you find our services, so we can look to improve wherever possible. How to comment or make a complaint

How we use personal data provided via this website

Please read our disclaimer and privacy statements (follow the links at the foot of any page on the site) for guidance on how we use personal data provided via the website.

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