Contacting Us

How To Contact Us

Telephone Numbers


Care Direct

First point of contact for all social care calls. Information and advice

Tel. 0845 155 1007

Care Direct is open to take calls between 8.00 am to 8.00 pm Monday to Friday and from 9.00 am to 1.00 pm on Saturdays. Outside these hours and on Sundays and Bank Holidays, in emergency only, please contact our:

Emergency Duty Service

  • Tel. 0845 6000 388 (low-call rate)
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Adult Protection

For all initial concerns please ring Care Direct on 0845 155 1007
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Direct Payments Information and support

For Devon County Council social care enquiries for Direct Payments contact:

Direct Payments Contact Centre
The Annexe
County Hall

Tel: 01392 383126 Email:
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Learning Disabilities

Health and Social Care Partnership

A partnership - led by Social Services, involving Social Services staff, NHS staff from the Partnership Trust and the PCTs.

Exeter and East Devon

Franklyn Drive
Tel: 01392 208373

St Michaels
Orchard Way
EX14 1HU
Tel: 01392 385878

Mid and North Devon

Phoenix Lane
Becks Square
EX16 6LB
Tel: 01392 381122

Abbotsham Road
EX39 3AF
Tel: 01271 388814

South Hams and West Devon

Follaton House
Plymouth Road
Tel: 01392 385103

Estuary House
Collett Way
Brunel Industrial Estate
Newton Abbot
TQ12 4PH
Tel: 01392 383000
Referrals: (9am to 2pm only) 01392 388338
Note – there is no public access to this building

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Mental Health (under 65's)

The Devon Partnership NHS Trust has responsibility for mental health services.
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Mental Health (over 65's)

All initial calls go through Care Direct on 0845 155 1007.  Your call will be passed to the appropriate specialist team in your area
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Customer Services

  • Tel. Freephone 0800 212 783
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General Enquiries

(Our headquarters at County Hall)

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Other Useful Contacts:

District Councils