We want our information to be accessible, easy to use and up-to-date, so we have produced a series of factsheets on all areas of our work.

These factsheets contain basic information on how we can support you and the services we offer. They also include contact details so that you can find out more information if you need it.

Please print off any factsheets that you need and feel free to distribute them. If information changes we will update the factsheets on this page, so please check the date on the factsheets to make sure you have the most up-to-date version.

Our factsheets have been designed to print clearly on colour and black and white printers.

If you need any more information contact details for specific services are on the factsheets or you can call our Customer Service Centre on 0845 155 1013

Adoption

1. Adoption support July 2008 (125KB - pdf help)
2. Adopting step children October 2008 (129KB - pdf help)

Early Years and Childcare Service

1. Paying for childcare June 2008 (97KB - pdf help)
2. Tax credits June 2008 (92KB - pdf help)
3. What are employer childcare vouchers? August 2008 (50KB - pdf help)

Joint Agency Service for children with special needs

1. What is the Joint Agency Record? April 2008 (133KB - pdf help)
2. What is an Integrated Assessment? April 2008 (144KB - pdf help)
3. What is Fair Access to Carers’ Breaks Services? April 2008 (134KB - pdf help)
4. Services for parents and carers of children under 5 with special needs April 2008 (135KB - pdf help)
5. Enabling Scheme November 2008 (160KB - pdf help)
6. Carers' Breaks and Children's Development Service November 2008 (162KB - pdf help)
7. Family Integrated Support Service November 2008 (156KB - pdf help)