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TS Business Advice and Advice Leaflets
Trading Standards offers free advice on a variety of legal issues to help Devon Businesses.
Self Help Advice to enable you to comply with Trading Standards legislation
Before you get started on a new venture, product or service, Trading Standards can advise you on the legal requirements you will have to comply with. If you have a query about Trading Standards law and you can't find the answer within the advice leaflets or resources below, you can Contact Us and we will be happy to advise you via email, on the telephone, or at your premises if needed. For more information on our Business Advice Service which is provided by our dedicated Business Support Team, please see our Business Advice Flyer.
(50KB - pdf help)
We also have a bank of Resources for Businesses including consumer rights posters, toolkits, quick reference guidance, calculators and contact details for other useful for organisations.
If you are part of a businesses group or association and you think your organisation could benefit from a seminar or training session covering legal compliance Legal Compliance, please read our Training and Seminars Flyer
(49KB - pdf help) for more details of the services we can offer to larger groups.
Customer Complaints and Civil Law
If a dispute develops between yourself and a consumer and you need legal advice, we can advise you. Trading Standards can tell you what the customers rights actually are and help you to determine the best way to resolve the dispute. Get in touch if you are concerned or unsure and we can help you understand your position.
Businesses responsibilities when selling - Advice Leaflets
- Returns policies - a guide for retailers
- A trader's guide to the civil law relating to the sale and supply of goods
- A guide to the trading standards law applying to licensed premises
- A guide to the Consumer Protection from Unfair Trading Regulations
- Selling at a distance (via the Internet, telephone, post etc.)
- Accurately describing goods and services
- One day and occasional sales: a guide for venues
- Package tours and holidays
