| Standard | Accessibility | Home | A to Z | Site Map | Contact Us

Strategic plan
Boundary Committee Review
Financial Regulations - Introduction
Council Decisions
Elections
County Councillors and Elected Representatives
Devon County Council Year Book
County Council - Historic Devon and Lord Lieutenancy
Customer Services
Delivering Services
Funding Services
Getting Involved
Improving Services
Listening to you
Moving to Devon
MSC Napoli
Neighbourhoods & Villages
Historical Records
People
Public Safety & Emergencies
Working in Partnership

You are in: home > council & democracy > improving services >

Comprehensive Performance Assessment

Background

The Audit Commission introduced the Comprehensive Performance Assessment (CPA) in 2002 to measure how well local authorities are delivering and improving services to local people and communities.  The CPA assesses the performance of local authorities across a wide range of areas to arrive at an annual performance category for each county council and single tier authority.

A new framework for assessing the performance of local authorities known as CPA – The Harder Test was introduced in 2005 and uses the following elements to describe performance:

1. An overall star category (ranging from no stars to four stars)
2. A direction of travel label and statement
3. A score for each of the council’s core services
4. A use of resources assessment

2008 is the final year of CPA following which a new Comprehensive Area Assessment will take over.

Outcome for Devon County Council - 2008

Devon CPA 2008 4-stars

In the 2008 judgement by the Audit Commission, announced 5 March 2009, Devon County Council has been judged to be improving well and demonstrating the top category 4 star overall performance.

Devon County Council 2008 scorecard (Audit Commission web site)

back to top

   

Page Updated 18/05/03